At CrownForexSignals, your privacy is important to us. For our clients and visitors, we want to be as transparent as possible about the confidentiality of your personal data.

Therefore, we have put in place a privacy policy to inform you about how we use and process your data. When we collect data about you, our entire team makes sure that it is kept confidential:

Your data is used in compliance with the law and in the most transparent way possible.

We only collect information relating to the management of products, sales and our website.

To keep this data for the time needed to process your order and to update this information regularly.

WHO USES YOUR PERSONAL DATA?

AXIUM CAPITAL FINANCING (located at 54 RUE CUSTINE 75018 PARIS) is responsible for the processing of your personal data. This data concerns clients as well as people who visit our website.

WHAT IS PERSONAL DATA?

Personal data is a set of useful information about you. They enable us to know who you are (surname, first name, contact details, etc.) and inform us about your browsing and preferences.

WHAT IS A DATA CONTROLLER?

This is the person (natural or legal) who takes the initiative to process your personal data. This same person decides how and in what context to use this information.

WHY USE YOUR PERSONAL DATA?

We need this personal information for the following reasons:

to do our accounting
manage the loyalty programme
to inform you of the various offers and news related to our company
manage any outstanding payments and disputes
create promotional operations
We also need all this information about you in order to :
manage the contracts that bind us
to respond properly to your order
make deliveries and invoices
With all this information, we can respond perfectly to all your requests, manage your opinions on the different products we sell and the services provided.

All the above corresponds to our legal and contractual obligations as a merchant. These obligations invite us to communicate with you and send you commercial offers if you have subscribed to them.

WHAT PERSONAL DATA DO WE USE?

CrownForexSignals collects the following data:

Name and surname
Postal and e-mail address
Fixed and mobile phone number
The history of your purchases
Your favourite products
Your navigation data

WITH WHOM DO WE SHARE ALL THIS INFORMATION ABOUT YOU?

At CrownForexSignals we do not sell your data!

Only those who are authorized to access your information will be able to see it. For example, members of the marketing, sales, logistics and IT departments. Members of our audit and litigation departments also have access to this information.

Subcontractors

Your data may be passed on to our subcontractors. They process this information on our behalf, e.g. our forwarding agents.

Payment service providers

Your personal data is collected directly by our payment service provider: STRIPE. This provider collects and processes your payment data to provide a payment service for all persons ordering products on the site. This data is transmitted to our service provider in compliance with the security rules relating to the e-commerce sector.

Other organisations

If we are obliged to do so by law, we must pass on your data to other bodies such as judicial officers and ministerial officials.

HOW LONG IS THIS DATA KEPT?

We keep your data for a period of time only. Your data is deleted when it is no longer needed. Example: we use a customer’s data only for the duration of the business relationship and three years after our last contact with that customer.

It is possible that we may keep your data for longer, especially if it has to be kept as part of a legal obligation.

In this case, these data will be kept for a period in accordance with the legal obligations to the legally prescribed periods.

WHAT RIGHTS DO YOU HAVE OVER YOUR DATA?

This is your personal data and therefore you have rights over it. In particular, you have the possibility to request access to this data, correction or deletion of your personal data.

You can even object to the processing of your data or ask for it to be limited.

HOW TO CONTACT US?

If you have any questions regarding the use of your data, please do not hesitate to contact us at the following e-mail address: contact@crownforexsignals.com.

COOKIE MANAGEMENT POLICY

When you enter crownforexsignals.com, you will be asked to accept “cookies”. This is what it is all about:

WHAT ARE COOKIES?

In reality, cookies are very important to us because they allow us to get an idea of the traffic that our website generates. Whether you use your smartphone, computer or tablet, the website you visit will ask you whether or not to accept cookies.

WHEN ARE YOU ASKED TO ACCEPT COOKIES?

The very first time you visit our site, you will be asked whether or not you wish to accept cookies. Then, a small information banner will be displayed to ask you the famous question and to inform you of the reasons why we use cookies.

Of course, you have the choice to accept or refuse cookies depending on the category.

The cookies in question last 13 months. After that, all the information collected is automatically deactivated and a new request will come to our site.

WHAT TYPES OF COOKIES ARE USED ON OUR SITE?

Indeed, there are different types of cookies, such as :

Functional Technical Cookies: A sort of little guardian angel that remembers your identifiers for your next visit, which does everything possible to ensure that the display is as smooth as possible. This cookie also keeps your basket and allows you to view the videos on the site.

Performance Cookies: This type of cookie allows the site to make statistics concerning the use of the site and its frequentation. Thus we can know how many people visit our site and which pages are most viewed. This cookie also makes it possible to identify technical malfunctions and thus guarantee the improvement of the site.

Sharing Cookies: This cookie will be useful for sharing site content on social networks. Whether on Linkedin or Facebook, you will be able to share the page of your favourite product with your friends.

Targeting Cookies: These cookies are a kind of spy that follows your navigation on the internet. Among other things, they check the operating system you are using. By analysing your habits, this cookie will therefore propose advertisements and other targeted commercial offers to the user.

These cookies that we use on our site may also be used by third party companies . These third party cookies are notably those used by social networks. Consequently, these cookies are subject to the privacy policies of these companies.

There is a way to manage the registration of cookies!

When you receive the famous question to accept or not accept cookies, you have the choice to answer yes or no.

However, you also have the possibility to answer yes but under certain conditions.

Furthermore, if you refuse certain types of cookies, it is possible that you will not be able to access certain parts of the site, particularly if you refuse functional technical cookies.

If you would like more information about the use of cookies, you can go to the site of the Commission Nationale de l’Informatique et des Libertés: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.